Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Bay Area Toll Authority Oversight Committee  
Committee Members:  
Amy R. Worth, Chair Margaret Abe-Koga, Vice Chair  
Cindy Chavez, Federal D. Glover, Nate Miley, Gina Papan, David  
Rabbitt, Hillary Ronen  
Non-Voting Member: Dina El-Tawansy  
Wednesday, June 8, 2022  
9:35 AM  
The Bay Area Toll Authority Oversight Committee is scheduled to meet on Wednesday, June 8,  
2022 at 9:35 a.m., in the Bay Area Metro Center (Remotely). In light of Governor Newsom’s  
State of Emergency declaration regarding COVID-19 and in accordance with the recently  
signed Assembly Bill 361 allowing remote meetings, this meeting will be accessible via  
webcast, teleconference, and Zoom for all participants. A Zoom panelist link for meeting  
participants will be sent separately to committee, commission, or board members.  
The meeting webcast will be available at  
Members of the public are encouraged to participate remotely via Zoom at the following link or  
phone number:  
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Or Join by Telephone: (for higher quality, dial a number based on your current location) US:  
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and members of the public participating by Zoom wishing to speak should use the “raise hand”  
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Members of the public may participate by phone or Zoom or may submit comments by email at by 5:00 p.m. the day before the scheduled meeting date. Please  
include the committee or board meeting name in the subject line. Due to the current  
circumstances there may be limited opportunity to address comments during the meeting. All  
comments received will be submitted into the record.  
1. Call to Order / Roll Call / Confirm Quorum  
Quorum: A quorum of this committee shall be a majority of its regular non-ex-officio  
voting members (5).  
2. Pledge of Allegiance  
3. Compensation Announcement (Clerk)  
4. Consent Calendar  
Minutes of the May 11, 2022 meeting  
Committee Approval  
Contract Amendment - FasTrak® Website Services: Kalamuna, Inc.  
Committee Approval  
Lysa Hale  
Purchase Orders - Advanced Toll Collection and Accounting System  
Hardware Maintenance, Telecommunication Services, and Network  
Maintenance: Hewlett Packard Enterprise Company, AT&T, and SSP Data  
($1,200,000 combined)  
Committee Approval  
Mark Dinh  
Contract - Data Analysis for the BATA Tolling Program: DataDelivers, LLC  
Committee Approval  
Roger Dominguez  
Contract Change Order Amendment - FasTrak® Regional Customer  
Service Center Support for Violation Penalty Refunds: Conduent State and  
Local Solutions, Inc. ($673,500)  
Committee Approval  
Beth Zelinski  
Contract Amendment - FasTrak® Communications Services: Polytechnic  
Marketing, LLC ($2,000,000)  
Committee Approval  
Lysa Hale  
Contract - BATA Community Engagement Services: Davis & Associates  
Communications, Inc. ($400,000)  
Committee Approval  
Lysa Hale  
Contract Amendment - Credit Card Processing for the FasTrak®  
Electronic Toll Collection Program: Bank of America Merchant Services  
Committee Approval  
Victor Wong  
5. Approval  
Equity Action Plan Recommendations:  
Resume Escalation of Unpaid Violations to DMV for Registration Hold and  
to Collections; Means-based Payment Plan Pilot Program; Contract  
Change Order - FasTrak® Regional Customer Service Center Resume  
Escalations of Unpaid Violations and Develop Means-Based Payment  
Program: Conduent State and Local Solutions, Inc. ($1,000,000); and  
Expenditures for Complementary MTC Contract Actions  
A request to approve Equity Action Plan recommendations to (1) resume  
escalation of unpaid violations to the Department of Motor Vehicles (DMV)  
for registration hold and to collections; (2) approve a means-based  
payment plan pilot program; (3) approve a contract change order with  
Conduent State and Local Solutions, Inc. (Conduent) to implement a  
process for resuming escalations to DMV and collections and develop and  
operate a means-based payment plan pilot and pre-qualification program;  
and (4) approve expenditures in the amounts of $800,000 and $1,000,000  
respectively for the Clipper START eligibility verifier contract and a  
Salesforce integrator contract, to support developing the means-based  
payment plan, subject to the approval of the FY 2022-23 BATA budget.  
Committee Approval  
Lysa Hale  
BATA Resolution No. 154 - FY 2022-23 Operating and Capital Budgets  
Staff will present and request for Authority approval of BATA Resolution  
No. 154 authorizing the FY 2022-23 Operating and Capital Budgets.  
Authority Approval  
Derek Hansel  
6. Public Comment / Other Business  
Public Comment  
7. Adjournment / Next Meeting  
The next meeting of the BATA Oversight Committee is scheduled to be held on  
Wednesday, July 13, 2022 at 9:35 a.m. remotely and by webcast. Any changes to the  
schedule will be duly noticed to the public.  
Public Comment: The public is encouraged to comment on agenda items at Committee meetings  
by completing a request-to-speak card (available from staff) and passing it to the Committee secretary.  
Public comment may be limited by any of the procedures set forth in Section 3.09 of MTC's Procedures  
Manual (Resolution No. 1058, Revised) if, in the chair's judgment, it is necessary to maintain the orderly  
flow of business.  
Meeting Conduct: If this meeting is willfully interrupted or disrupted by one or more persons  
rendering orderly conduct of the meeting unfeasible, the Chair may order the removal of individuals who  
are willfully disrupting the meeting. Such individuals may be arrested. If order cannot be restored by  
such removal, the members of the Committee may direct that the meeting room be cleared (except for  
representatives of the press or other news media not participating in the disturbance), and the session  
may continue.  
Record of Meeting: Committee meetings are recorded. Copies of recordings are available at a  
nominal charge, or recordings may be listened to at MTC offices by appointment. Audiocasts are  
maintained on MTC's Web site ( for public review for at least one year.  
Accessibility and Title VI: MTC provides services/accommodations upon request to persons with  
disabilities and individuals who are limited-English proficient who wish to address Commission matters.  
For accommodations or translations assistance, please call 415.778.6757 or 415.778.6769 for  
TDD/TTY. We require three working days' notice to accommodate your request.  
Acceso y el Titulo VI: La MTC puede proveer asistencia/facilitar la comunicación a las personas  
discapacitadas y los individuos con conocimiento limitado del inglés quienes quieran dirigirse a la  
Comisión. Para solicitar asistencia, por favor llame al número 415.778.6757 o al 415.778.6769 para  
TDD/TTY. Requerimos que solicite asistencia con tres días hábiles de anticipación para poderle  
proveer asistencia.  
Attachments are sent to Committee members, key staff and others as appropriate. Copies will be  
available at the meeting.  
All items on the agenda are subject to action and/or change by the Committee. Actions recommended  
by staff are subject to change by the Committee.  
MTC's Chair and Vice-Chair are ex-officio voting members of all standing Committees.