Metropolitan Transportation  
Commission  
Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Regional Network Management Committee  
David Rabbitt, Chair  
Sue Noack, Vice Chair  
Friday, May 10, 2024  
12:00 PM  
Board Room - 1st Floor  
The Regional Network Management Committee is scheduled to meet at 12:00 p.m. or  
immediately following the 9:45 a.m. Joint MTC ABAG Legislation Committee meeting,  
whichever occurs later.  
Meeting attendees may opt to attend in person for public comment and observation at 375  
Beale Street, Board Room (1st Floor). In-person attendees must adhere to posted public  
health protocols while in the building. The meeting webcast will be available at  
encouraged to participate remotely via Zoom at the following link or phone number.  
Members of the public participating by Zoom wishing to speak should use the “raise hand”  
feature or dial *9. When called upon, unmute yourself or dial *6. In order to get the full Zoom  
experience, please make sure your application is up to date.  
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Members of the public may participate by phone or Zoom or may submit comments by email at  
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include the committee or board meeting name and agenda item number in the subject line.  
Due to the current circumstances there may be limited opportunity to address comments  
during the meeting. All comments received will be submitted into the record.  
Roster  
Eddie Ahn, David Canepa, Carol Dutra-Vernaci, Chad Edison (CalSTA)*, Dorene M. Giacopini*,  
Janice Li (BART)*, Matt Mahan, Stephanie Moulton-Peters, Sue Noack (Vice Chair),  
David Rabbitt, (Chair), Diane Shaw (AC Transit)*, and James P. Spering  
*Non-Voting Member  
1. Call to Order / Roll Call / Confirm Quorum  
A quorum of the Committee shall be a majority of its voting members (5).  
2. Regional Network Management Customer Advisory Group Report  
2a.  
Report from the Regional Network Management Customer Advisory Group  
Information  
Action:  
Presenter:  
Adina Levin, Chair Regional Network Management Customer Advisory  
Group  
Attachments:  
3. Consent Calendar  
3a.  
Approval of Regional Network Management Committee Minutes of the  
April 12, 2024 Meeting  
Action:  
Committee Approval  
Attachments:  
3b.  
Contract - Integrated Bridge Corridor Project: Kimley-Horn and  
Associates, Inc. (KHA) ($600,000)  
Action:  
Committee Approval  
Stephen Baker  
Presenter:  
Attachments:  
3c.  
Contract - Program Planning and Implementation: Traffic Incident  
Management Support with Kimley Horn and Associates, Inc. (KHA)  
($2,000,000)  
Action:  
Committee Approval  
Katelyn Costa  
Presenter:  
Attachments:  
3d.  
3e.  
Contract Amendment - Clipper® Customer Education Services: Moore  
Iacofano Goltsman, Inc. (MIG) ($3,600,000)  
Action:  
Committee Approval  
Lysa Hale  
Presenter:  
Attachments:  
Clipper® In-Person Customer Service Centers Contract Actions:  
i. Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000);  
ii. Contract Amendment - Nematode Holdings, LLC (Nematode)  
($315,000);  
iii. Funding Agreement Amendment - Alameda-Contra Costa Transit  
District (AC Transit) ($250,000)  
Action:  
Committee Approval  
Alison Edwards  
Presenter:  
Attachments:  
3f.  
Clipper® Technical Consultant Contract Actions:  
i. Contract Amendment - ARC Alternatives ($200,000);  
ii. Contract Amendment - Arcadis, a California Partnership ($1,200,000)  
Action:  
Committee Approval  
Edward Meng  
Presenter:  
Attachments:  
3g.  
Fiscal Year (FY) 2023-24 MTC Service Authority for Freeways and  
Expressways (SAFE) Statement of Revenues and Expenses for the Period  
Ended March 31, 2024 (Unaudited)  
Action:  
Information  
Presenter:  
Grace Martinez  
Attachments:  
4. Approval  
4a.  
511 Traveler Information Program Update and 511 Contract Actions:  
i. Contract - 511 SF Bay Interactive Voice Response (IVR) and  
Operations Support Services: Iteris, Inc. ($3,750,000);  
ii. Contract - Transit Data Manager (TDM) Support Services: Arcadis, a  
California Partnership ($300,000);  
iii. Contract - 511 Technical Advisory Services: Kimley-Horn and  
Associates, Inc ($400,000);  
iv. Contract - 511 SF Bay Amazon Web Services (AWS): Amazon Web  
Services ($1,350,000)  
Update on the Bay Area’s Regional 511 Traveler Information Program  
status and request approval for four contract actions.  
Action:  
Committee Approval  
Alysha Nachtigall  
Presenter:  
Attachments:  
4b.  
Transit Agency Progress on Transit Priority & MTC Resolution No. 4647:  
Bus Accelerated Infrastructure Delivery (BusAID) Program  
Update on completed and ongoing transit priority efforts throughout the Bay  
Area, and approval of MTC Resolution No. 4647, which approves  
approximately $18 million in funding for eight near-term transit priority  
projects as part of the Bay Area Transit Transformation Action Plan (TAP)  
BusAID program.  
Action:  
MTC Commission Approval  
Presenter:  
Britt Tanner, MTC; Michael Rhodes, SFMTA; and Robert del Rosario, AC  
Transit  
Attachments:  
4c.  
MTC Resolution No. 4648: Regional Network Management Performance  
Measures  
Proposed initial Regional Network Management (RNM) performance  
measures for action by the RNM Committee.  
Action:  
MTC Commission Approval  
Presenter:  
Allison Quach, MTC and Hannah Lindelof, BART  
Attachments:  
5. Public Comment / Other Business  
Members of the public participating by Zoom wishing to speak should use the “raise  
hand” feature or dial *9. When called upon, unmute yourself or dial *6.  
6. Adjournment / Next Meetings  
The next meeting of the Regional Network Management Committee will be held on  
Friday, June 14, 2024 at noon. at the Bay Area Metro Center, 375 Beale Street, San  
Francisco, CA. Any changes to the schedule will be duly noticed to the public.