Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Clipper Executive Board  
Robert Powers, Chair  
April Chan, Vice Chair  
Monday, May 20, 2024  
1:00 PM  
The Clipper Executive Board is scheduled to meet at 1:00 p.m.  
Board Room - 1st Floor  
Meeting attendees may opt to attend in person for public comment and observation at 375  
Beale Street, Board Room (1st Floor). In-person attendees must adhere to posted public  
health protocols while in the building. The meeting webcast will be available at  
https://mtc.ca.gov/whats-happening/meetings/live-webcasts. Members of the public are  
encouraged to participate remotely via Zoom at the following link or phone number.  
Members of the public participating by Zoom wishing to speak should use the “raise hand”  
feature or dial *9. When called upon, unmute yourself or dial *6. In order to get the full Zoom  
experience, please make sure your application is up to date.  
Attendee Link:https://bayareametro.zoom.us/j/81296282668  
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Join by Telephone (for higher quality, dial a number based on your current location) US:  
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Webinar ID: 812 9628 2668  
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Detailed instructions on participating via Zoom are available at:  
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https://mtc.ca.gov/how-provide-public-comment-board-meeting-zoom  
Members of the public may participate by phone or Zoom or may submit comments by email at  
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include the committee or board meeting name and agenda item number in the subject line.  
Due to the current circumstances, there may be limited opportunity to address comments  
during the meeting. All comments received will be submitted into the record.  
Clerk: Wally Charles  
Roster  
Robert Powers, Chair; April Chan, Vice Chair  
Members: Eddy Cumins, Andrew B. Fremier, Carolyn M. Gonot, Michael Hursh, Denis Mulligan,  
Jeffrey Tumlin, and Christy Wegener.  
1. Call to Order / Roll Call / Confirm Quorum  
A quorum of the Board shall be a majority of its voting members (5).  
2. Consent Calendar  
2a.  
24-0400  
Action:  
Minutes of the March 25, 2024 Meeting  
Approval  
Attachments:  
2a_24-0400_Minutes of the March 25, 2024 Meeting  
2b.  
24-0631  
Clipper® Purchase Order - Network Services: AT&T ($300,000)  
Request for approval of a Purchase Order for Clipper Network Services for  
Fiscal Year 2024-2025: AT&T ($300,000)  
Action:  
Approval  
Presenter:  
Sarah Doggett, MTC  
Attachments:  
2b_24-0631_CEB Memo for Purchase Order AT&T Network  
3. Approval  
3a.  
24-0530  
Clipper® Unregistered Inactive Funds Disbursement ($2,700,000)  
Request for the Board to give its approval of a disbursement of money,  
representing balances on unregistered inactive Clipper cards, from the  
Clipper Float Account toward application of Clipper program operating  
expenses -- in this specific instance, $2,700,000 for inclusion in the FY  
24/25 Clipper Operating Budget.  
Action:  
Approval  
Presenter:  
David Weir, MTC  
Attachments:  
3a_24-0530_Clipper® Unregistered Inactive Funds Disbursement  
3b.  
24-0529  
Clipper® Two Year Budget and Work Plan  
The Clipper budget and work plan for Fiscal Years (FYs) 2024-25 and  
2025-26 for the Executive Board’s review and Approval  
Action:  
Approval  
Presenter:  
Edward Meng, MTC  
Attachments:  
3b_24-0529_Clipper Two Year Budget  
3bi_24-0529_ Operating Revenue and Budget  
3bii_24-0529_Capital Revenue and Budget  
3c.  
24-0528  
Clipper® Customer Education and Outreach Contract Actions: i. Contract  
Amendment - Moore Iacofano Goltsman, Inc. (MIG) ($3,600,000); ii.  
Contract Amendment - Caribou Public Relations, Inc. (Caribou) ($400,000)  
Request for approval of the listed consultant contract actions to add  
$3,600,000 to the MIG contract to provide customer education support to  
the Next-Generation Clipper program and advertising for the Clipper  
START program; and $400,000 to the Caribou contract to provide Clipper  
START outreach assistance.  
Action:  
Approval  
Presenter:  
Lysa Hale, MTC  
Attachments:  
3c_24-0528_Contract Amendment for MIG and Caribou PR  
3d.  
24-0531  
Clipper® Technical Consultant Contract Actions: i. Contract Amendment -  
Arcadis, a California partnership (Arcadis) ($1,200,000); ii. Contract  
Amendment - Invoke Technologies, Inc. (Invoke) ($250,000); iii. Contract  
Amendment - ARC Alternatives ($200,000)  
Request for approval of the listed technical consultant contract actions to  
add $1,200,000 to the Arcadis contract to provide technical advice to MTC  
and the transit operators during the design, testing, installation, and  
implementation of the Next Generation Clipper (C2) System; $250,000 to  
the Invoke contract for program management support services; and  
$200,000 to the ARC Alternatives contract for budgetary and  
administrative assistance.  
Action:  
Approval  
Presenter:  
Edward Meng, MTC  
Attachments:  
3d_24-0531_Technical Consultant Contract Actions  
3e.  
24-0532  
Clipper® In-Person Customer Service Centers Contract Actions: i.  
Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000); ii.  
Contract Amendment - Nematode Holdings, LLC (Nematode) ($315,000);  
iii. Funding Agreement Amendment - Alameda-Contra Costa Transit  
District (AC Transit) ($250,000)  
Request for approval of the listed In-Person Customer Service Center  
contract actions:  
i. Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000)  
ii. Contract Amendment - Nematode Holdings, LLC (Nematode)  
($315,000)  
iii. Funding Agreement Amendment - Alameda-Contra Costa Transit  
District (AC Transit) ($250,000)  
Action:  
Approval  
Presenter:  
Alison Edwards, MTC  
Attachments:  
3e_24-0532_Clipper In-Person Customer Service Centers Contract Actions  
4. Information  
4a.  
24-0402  
Clipper® Schedule, Implementation, and Deployment Update  
Update on key developments related to the implementation of the current  
and Next Generation Clipper System (C2).  
Action:  
Information  
Presenter:  
Jason Weinstein, MTC  
Attachments:  
4a_24-0402_Clipper Schedule and Implementation Update  
4ai_24-0402_CEB Status Report 2024-05-20  
4aii_24-0402_Clipper Next Generation Equipment Pilot Installation Pictures  
4b.  
24-0403  
Current Clipper® Operations and Performance Update  
Update on current Clipper system operations and performance  
Action:  
Information  
Presenter:  
Edward Meng, MTC  
Attachments:  
4b_24-0403_Current Clipper Operations and Performance Update  
5. Acting Executive Director's Report- Weinstein  
6. Public Comment / Other Business  
Board members and members of the public participating by Zoom wishing to speak  
should use the “raise hand” feature or dial *9. When called upon, unmute yourself or dial  
*6.  
7. Adjournment / Next Meeting  
The next meeting of the Clipper® Executive Board will be held on Monday, June 24,  
2024, 1:30 p.m.at BART Board Room, 2150 Webster Street, 1st Floor, Oakland, CA  
94612, any changes to the schedule will be duly noticed to the public.