Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Clipper Executive Board  
Julie Kirschbaum, Chair  
Denis Mulligan, Vice Chair  
Monday, June 1, 2026  
1:00 PM  
Board Room - First Floor  
The Clipper Executive Board is scheduled to meet at 1:00 p.m.  
Meeting attendees may opt to attend in person for public comment and observation at the Bay  
Area Metro Center, Board Room (1st Floor), 375 Beale Street, San Francisco, CA 94105.  
In-person attendees must adhere to posted public health protocols while in the building.  
The meeting webcast will be available at  
https://mtc.ca.gov/whats-happening/meetings/live-webcasts. Members of the public are  
encouraged to participate remotely via Zoom at the following link or phone number.  
Members of the public participating by Zoom wishing to speak should use the “raise hand”  
feature or dial *9. When called upon, unmute yourself or dial *6. In order to get the full Zoom  
experience, please make sure your application is up to date.  
Attendee Link: https:https://bayareametro.zoom.us/j/88374025281  
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Join by Telephone (for higher quality, dial a number based on your current location) US:  
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Webinar ID: 883 7402 5281  
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Detailed instructions on participating via Zoom are available at:  
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https://mtc.ca.gov/how-provide-public-comment-board-meeting-zoom  
Members of the public may participate by phone or Zoom or may submit comments by email at  
info@bayareametro.gov by 5:00 p.m. the business day before the scheduled meeting date.  
Please include the committee or board meeting name and agenda item number in the subject  
line. All comments received will be submitted into the record.  
Clerk: Brittny J. Sutherland  
Roster  
Julie Kirschbaum, Chair; Denis Mulligan, Vice Chair  
April Chan, Andrew B. Fremier, Carolyn M. Gonot,  
Salvador Llamas, Robert Powers, Danielle Schmitz, Christy Wegener  
1. Call to Order / Roll Call / Confirm Quorum  
A quorum of the Board shall be a majority of its voting members (5).  
2. Consent Calendar  
2a.  
26-0539  
Minutes of the April 27, 2026 Meeting  
Board Approval of the April 27, 2026 Meeting Minutes.  
Approval  
Action:  
Attachments:  
2a_26-0539_04272026_Clipper_Executive_Board_Meeting_Minutes_Draft.pdf  
2b.  
26-0541  
Clipper® Operational Data and Customer Service Center Performance  
Update  
Update on Clipper System operational data and customer service center  
performance.  
Action:  
Information  
Presenter:  
Attachments:  
Kelley Jackson, MTC  
2b_26-0541_Clipper Operational Data and CSC Performance Update.pdf  
2c.  
26-0699  
Change Order Amendment - Next Generation Clipper® System Integrator  
Contract Change Order 13: Cubic Transportation Systems ($264,000)  
Request for approval of a Change Order Amendment to the Next  
Generation Clipper System Integrator Contract with Cubic to provide  
funding for continuing technical and customer assistance support to transit  
benefit providers in the Next Generation Clipper System during Fiscal Year  
(FY) 2026-27, subject to approval of the FY 2026-27 MTC Budget.  
Action:  
Approval  
Presenter:  
Kelley Jackson, MTC  
2c_26-0699_C2 CO13.1 Transit Benefits.pdf  
Attachments:  
2d.  
26-0544  
Contract Amendment - Clipper® In Person Customer Service - Nematode  
Holdings, LLC ($325,000)  
Request for approval of a contract amendment in an amount not to exceed  
$325,000 with Nematode to continue providing Clipper in-person customer  
services at the Bay Crossings store located in the San Francisco Ferry  
Building, subject to approval of the fiscal year (FY) 2026-27 MTC Budget.  
Action:  
Approval  
Presenter:  
Alison Edwards, MTC  
2d_26-0544_Clipper IPCSC Nematode.pdf  
Attachments:  
2e.  
26-0545  
Clipper Technical Consultant Contract Actions: i. Contract Amendment -  
Implementation, Transition, and Program Management Support: Arcadis, a  
California partnership (Arcadis) ($1,200,000); ii. Contract Amendment -  
Implementation, Transition, and Program Management Support: Invoke  
Technologies, Inc. (Invoke) ($300,000); iv. Contract Amendment -  
Implementation, Transition, and Financial Management Support: ARC  
Alternatives (ARC Alternatives) ($200,000); iv. Contract Amendment -  
Implementation, Transition, and Technical Support: Jacobs Engineering  
Group (Jacobs) ($500,000)  
Request for approval to enter into separate contract amendments with i.  
Arcadis, for $1,200,000, to provide technical advice to MTC and the transit  
operators to support the implementation of the Next Generation Clipper  
(C2) System; ii. Invoke, for $300,000, for program management support  
services; iii. ARC Alternatives, for $200,000, for financial services program  
management support services; and iv. Jacobs, for $500,000, for technical  
and operational assistance, subject to approval of the fiscal year (FY)  
2026-27 MTC Budget.  
Action:  
Approval  
Presenter:  
Albert Chiu, MTC  
Attachments:  
2e_26-0545_Clipper Technical Consultant Contract Actions.pdf  
2f.  
26-0543  
Clipper® Customer Education and Outreach Contract Actions: i. Contract  
Amendment - Customer Education Support: Moore Iacofano Goltsman, Inc.  
(MIG) ($3,200,000); ii. Contract Amendment - Clipper START Outreach:  
Caribou Public Relations, Inc. (Caribou) ($450,000)  
Request for approval of the listed consultant contract actions to i. add  
$3,200,000 to the MIG contract to provide customer education support to  
the Next Generation Clipper program and Clipper START program and ii.  
add $450,000 to the Caribou contract to provide Clipper START CBO  
outreach assistance, subject to approval of the fiscal year (FY) 2026-27  
MTC Budget.  
Action:  
Approval  
Presenter:  
Kelley Jackson, MTC  
Attachments:  
2f_26-0543_Clipper Customer Education and Outreach Contract Actions.pdf  
3. Information / Approval  
3a.  
26-0540  
Next-Generation Clipper Implementation and Transition Update  
Update on Next-Generation Clipper System implementation, including  
issues and outages; transition of current Clipper cardholders to the  
Next-Generation Account-based System; and upcoming work.  
Action:  
Information  
Presenter:  
Alix Bockelman and Angus Davol, MTC; Altamash Ahmed and Sushil  
Rajendran, Cubic Transportation Systems, Inc. (Cubic)  
Attachments:  
3a_26-0540_Clipper_Implementation_and_Transition_Update.pdf  
3ai_Cubic CEB Presentation_06.01.26.pdf  
3b.  
26-0542  
Clipper® Two-Year Budget  
The Clipper Two-Year Budget for Fiscal Years (FYs) 2026-27 and 2027-28  
for the Clipper Executive Board’s review and approval.  
Action:  
Approval  
Presenter:  
Edward Meng, MTC  
Attachments:  
3b_26-0542_Clipper Two Year Budget.pdf  
3bi_20260510 Clipper Operating Revenue and Budget Update.pdf  
3bii_20260310 Capital Revenue and Budget.pdf  
3biii_Clipper Budget presentation.pdf  
3c.  
26-0700  
Change Order Amendment - Amendment 2 to Clipper System (C1) and  
Customer Service Center Contract Change Order 218: Cubic  
Transportation Systems (Cubic) ($3,100,000)  
Extension of the Clipper Contract with Cubic for ongoing support and  
operations of the Clipper legacy system, subject to approval of the FY  
2026-27 MTC Budget.  
Action:  
Approval  
Presenter:  
Angus Davol, MTC  
3c_26-0700_C1 Extension CO218.2.pdf  
Attachments:  
3d.  
26-0546  
Change Order - Next Generation Clipper® Customer Service Center:  
WSP USA Services, Inc. (WSP)  
Request for approval of a Change Order with WSP USA Services, Inc. that  
revises the payment form and reduces the period of performance to align  
with resources for the operations of the Next Generation Clipper Customer  
Service Center, subject to approval of the FY 2026-27 MTC Budget.  
Action:  
Approval  
Presenter:  
Kelley Jackson, MTC  
3d_26-0546_WSP CSC CO10.pdf  
Attachments:  
4. Director's Report - Jason Weinstein  
5. Public Comment / Other Business  
Remote participants wishing to speak should use the raise hand feature or dial *9 and  
you will be called upon at the appropriate time to speak.  
6. Adjournment / Next Meeting  
The next meeting of the Clipper Executive Board is scheduled to be held at  
1:00 p.m., on June 22, 2026 at Bay Area Rapid Transit (BART) Headquarters,  
2150 Webster Street, Oakland, CA 94612. Any changes to the schedule will be  
duly noticed to the public.