Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Regional Network Management Customer Advisory Group  
Adina Levin, Chair  
Warren Cushman, Vice Chair  
Tuesday, November 19, 2024  
1:00 PM  
Board Room - 1st Floor  
This meeting shall consist of a simultaneous teleconference call at the following location(s):  
Meeting attendees may opt to attend in person for public comment and observation at 375  
Beale Street, Board Room (1st Floor). In-person attendees must adhere to posted public  
health protocols while in the building. The meeting webcast will be available at  
encouraged to participate remotely via Zoom at the following link or phone number.  
Members of the public participating by Zoom wishing to speak should use the “raise hand”  
feature or dial *9. When called upon, unmute yourself or dial *6. In order to get the full Zoom  
experience, please make sure your application is up to date.  
iPhone One-Tap: US: +14086380968,,89862816732# US (San Jose)  
+16694449171,,89862816732# US  
Join by Telephone (for higher quality, dial a number based on your current location) US:  
888 788 0099 (Toll Free) or 877 853 5247 (Toll Free)  
Webinar ID: 898 6281 6732  
Detailed instructions on participating via Zoom are available at:  
https://bayareametro.zoom.us/u/kdR1hznEgA  
Members of the public may participate by phone or Zoom or may submit comments by email at  
info@bayareametro.gov by 5:00 p.m. the day before the scheduled meeting date. Please  
include the committee or board meeting name and agenda item number in the subject line. All  
comments received will be submitted into the record.  
Clerk: Wally Charles  
Roster  
Adina Levin, Chair and Warren Cushman, Vice Chair  
Bob Allen, Hillary Brown, Zack Deutsch-Gross, Anne Olivia Eldred, Dylan Fabris, Gerry Glaser,  
Dwayne Hankerson, Wendi Kallins, Charley Lavery, Corina Lieu, Emily Loper, Sebastian Petty,  
Phillip Pierce, Abibat Rahman-Davies, Terry Scott, and Brian Stanke.  
1. Call to Order / Roll Call / Confirm Quorum  
A quorum of the Customer Advisory Group shall be a majority of its voting members (10).  
2. Compensation Announcement (Clerk)  
3. Consent Calendar  
3a.  
Action:  
Minutes of the September 24, 2024 Meeting  
Approval  
Attachments:  
4. Approval / Information  
4a.  
Draft 2024 Coordinated Public Transit-Human Services Transportation  
Plan  
Transit-related recommendations from the draft 2024 Coordinated Public  
Transit-Human Services Transportation Plan  
Action:  
Information  
Presenter:  
Drennen Shelton, MTC  
Attachments:  
4b.  
Update on Regional Transit Priority Initiatives  
Update on various Bay Area Transit Priority initiatives and the Transit  
Transformation Action  
Action:  
Information  
Presenter:  
Joel Shaffer, MTC; Mika Miyasato, AC Transit; Tyler Brown, Caltrans  
Attachments:  
5. Public Comment / Other Business  
Customer Advisory Group members and members of the public participating by Zoom  
wishing to speak should use the “raise hand” feature or dial *9. When called upon,  
unmute yourself or dial *6.  
6. Adjournment / Next Meetings  
The next meeting of the Regional Network Management Customer Advisory Group will be  
held at a time and location to be duly noticed.