Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Regional Network Management Customer Advisory Group  
Adina Levin, Chair  
Warren Cushman, Vice Chair  
Friday, June 28, 2024  
1:00 PM  
Board Room - 1st Floor  
This meeting shall consist of a simultaneous teleconference call at the following location(s):  
Ledding Library, Conference Room 1, 10660 SE 21st Ave., Milwaukie, OR 97222  
Meeting attendees may opt to attend in person for public comment and observation at 375  
Beale Street, Board Room (1st Floor). In-person attendees must adhere to posted public health  
protocols while in the building. The meeting webcast will be available at  
encouraged to participate remotely via Zoom at the following link or phone number.  
Members of the public participating by Zoom wishing to speak should use the “raise hand”  
feature or dial *9. When called upon, unmute yourself or dial *6. In order to get the full Zoom  
experience, please make sure your application is up to date.  
iPhone One-Tap: US: +16694449171,,89956498646# US  
+16699006833,,89956498646# US (San Jose)  
Join by Telephone (for higher quality, dial a number based on your current location) US:  
888 788 0099 (Toll Free) or 877 853 5247 (Toll Free)  
Webinar ID: 899 5649 8646  
Detailed instructions on participating via Zoom are available at:  
https://bayareametro.zoom.us/u/kdR1hznEgA  
Members of the public may participate by phone or Zoom or may submit comments by email at  
info@bayareametro.gov by 5:00 p.m. the day before the scheduled meeting date. Please  
include the committee or board meeting name and agenda item number in the subject line. Due  
to the current circumstances, there may be limited opportunity to address comments during  
the meeting. All comments received will be submitted into the record.  
Clerk: Wally Charles  
Roster  
Adina Levin, Chair and Warren Cushman, Vice Chair  
Bob Allen, Hillary Brown, Zack Deutsch-Gross, Anne Olivia Eldred, Dylan Fabris, Gerry Glaser,  
Ian Griffiths, Dwayne Hankerson, Wendi Kallins, Charley Lavery, Corina Lieu, Emily Loper,  
Sebastian Petty, Phillip Pierce, Abibat Rahman-Davies, Terry Scott, and Brian Stanke  
1. Call to Order / Roll Call / Confirm Quorum  
A quorum of the Customer Advisory Group shall be a majority of its voting members  
(10).  
2. Compensation Announcement (Clerk)  
3. Consent Calendar  
3a.  
Minutes of the April 26, 2024 Meeting  
Action:  
Board Approval  
Attachments:  
4. Information  
4a.  
Regional Mapping and Wayfinding Project - Implementation Updates  
Update on the design and evaluation of the signage prototypes being  
installed later this year and the subsequent pilot stage of the Regional  
Mapping & Wayfinding Project (RMWP).  
Action:  
Information  
Presenter:  
Gordon Hansen (MTC) and Jumana Nabti (BART)  
Attachments:  
5. Public Comment / Other Business  
Customer Advisory Group members and members of the public participating by Zoom  
wishing to speak should use the “raise hand” feature or dial *9. When called upon,  
unmute yourself or dial *6.  
6. Adjournment / Next Meetings  
The next meeting of the Regional Network Management Customer Advisory Group will  
be held on Tuesday September 9, 2024 1:00 p.m. at the Bay Area Metro Center, 375  
Beale Street, San Francisco, CA. Any changes to the schedule will be duly noticed to  
the public.