Bay Area Metro Center

375 Beale Street

San Francisco, CA 94105

Meeting Minutes - Final

Regional Network Management Customer Advisory Group

Adina Levin, Chair

Warren Cushman, Vice Chair

Friday, January 26, 2024

1:00 PM

Board Room - 1st Floor

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Roster

Bob Allen, Hillary Brown, Warren Cushman, Zack Deutsch-Gross, Anne Olivia Eldred,Dylan

Fabris, Gerry Glaser, Ian Griffiths, Dwayne Hankerson, Wendi Kallins, Adina Levin, Corina Lieu,

Emily Loper, Emily Martinez, Sebastian Petty, Phillip Pierce, Terry Scott, Brian Stanke, and

Amy Thomson.

1. Call to Order / Roll Call / Confirm Quorum

13 -

Present:

Member Allen, Member Brown, Vice Chair Cushman, Member Deutsch-Gross,

Member Fabris, Member Glaser, Member Griffiths, Member Hankerson, Member

Kallins, Chair Levin, Member Petty, Member Scott, and Member Stanke

6 -

Absent:

Member Eldred, Member Lieu, Member Loper, Member Martinez, Member Pierce,

and Member Thomson

2. Compensation Announcement (Clerk)

3. Consent Calendar

Upon the motion by Member Glaser and seconded by Member Brown,the

Consent Calendar was unanimously approved. The motion carried by the

following vote:

13 -

Aye:

Member Allen, Member Brown, Vice Chair Cushman, Member Deutsch-Gross,

Member Fabris, Member Glaser, Member Griffiths, Member Hankerson, Member

Kallins, Chair Levin, Member Petty, Member Scott and Member Stanke

6 -

Absent:

Member Eldred, Member Lieu, Member Loper, Member Martinez, Member Pierce

and Member Thomson

23-1454

Minutes of the October 27, 2023 Meeting

Approval

3a.

Action:

Attachments: 3a_10_27_2023_RNM Customer Advisory Group Draft Minutes

4. Approval

23-1458

4a.

Election of RNM Customer Advisory Group Chair and Vice Chair

Nomination and election of the Chair and Vice Chair of the RNM Customer

Advisory Group.

Action:

Approval

Presenter:

Ky-Nam Miller

Attachments: 4a_23-1458_Summary Sheet RNM CustAG Chair ViceChair Elections

Upon the motion by Member Scott and seconded by Member Stanke, the

Nomination for Chair, Adina Levin and Gerry Glaser, and Vice Chair, Warren

Cushman, was closed. The motion carried by the following vote:

13 -

Aye:

Member Allen, Member Brown, Vice Chair Cushman, Member Deutsch-Gross,

Member Fabris, Member Glaser, Member Griffiths, Member Hankerson, Member

Kallins, Chair Levin, Member Petty, Member Scott and Member Stanke

6 -

Absent:

Member Eldred, Member Lieu, Member Loper, Member Martinez, Member Pierce

and Member Thomson

The Customer Advisory Group voted to elect Member Adina Levin as Chair of the

Regional Network Management Customer Advisory Group, with the following

vote:

Member Adina Levin-11: Member Allen, Member Brown, Member Cushman,

Member Deutsch-Gross, Member Fabris, Member Griffiths, Member Hankerson,

Member Kallins, Member Levin, Member Petty and Member Stanke.

Member Gerry Glaser -2: Member Glaser and Member Scott

Absent-6: Member Eldred, Member Lieu, Member Loper, Member Martinez,

Member Pierce and Member Thomson

The Customer Advisory Group voted to elect Member Warren Cushman as

Vice-Chair of the Regional Network Management Customer Advisory Group, by

the following vote:

Aye-13: Member Allen, Member Brown, Member Cushman, Member

Deutsch-Gross, Member Fabris, Member Glaser, Member Griffiths, Member

Hankerson, Member Kallins, Member Levin, Member Petty, Member Scott and

Member Stanke.

Absent-6: Member Eldred, Member Lieu, Member Loper, Member Martinez,

Member Pierce and Member Thomson

5. Information

23-1453

5a.

Regional Mapping and Wayfinding Project Update

Update on the development of prototype signage for the Regional Mapping

& Wayfinding Project (RWMP).

Action:

Information

Presenter:

Gordon Hansen, MTC and Jumana Nabti, BART

Attachments: 5a_23-1453_Draft RNM CustAdvGrp RMWP Project Update

5ai_23-1453_Attachment A.pdf

The following individuals spoke on this item: Aleta Dupree

23-1457

5b.

Transit Transformation Action Plan Two-Year Status Update

Update on the overall implementation status of near-term actions identified

in the Transit Transformation Action Plan (TAP).

Action:

Information

Presenter:

Allison Quach

Attachments:

5b_23-1457_Transit Transformation Action Plan Two-Year Status

Update

5bi_23-1457_Attachment A

5bii_23-1457_Attachment B

The following individuals spoke on this item: Aleta Dupree

6. Public Comment / Other Business

The following individuals spoke on this item: Aleta Dupree

7. Adjournment / Next Meetings

The next meeting of the Regional Network Management Customer Advisory Group

will be held on Friday, February 23, 2024 at 1:00 p.m. at the Bay Area Metro Center,

375 Beale Street, San Francisco, CA. Any changes to the schedule will be duly

noticed to the public.