Bay Area Metro Center

375 Beale Street

San Francisco, CA 94105

Meeting Minutes - Final

Regional Network Management Committee

David Rabbitt, Chair

Sue Noack, Vice Chair

Friday, May 10, 2024

12:00 PM

Board Room - 1st Floor

Roster

Eddie Ahn, David Canepa, Carol Dutra-Vernaci, Chad Edison (CalSTA)*, Dorene M. Giacopini*,

Janice Li (BART)*, Matt Mahan, Stephanie Moulton-Peters, Sue Noack (Vice Chair),

David Rabbitt, (Chair), Diane Shaw (AC Transit)*, and James P. Spering

*Non-Voting Member

1. Call to Order / Roll Call / Confirm Quorum

4 -

Present:

Chair Rabbitt, Vice Chair Noack, Commissioner Ahn, and Commissioner

Dutra-Vernaci

4 -

Absent:

Commissioner Canepa, Commissioner Mahan, Commissioner Moulton-Peters, and

Commissioner Spering

Non-Voting Members Present: Dorene M. Giacopini, MTC, Janice Li, BART, and Diane Shaw, AC

Transit.

Non-Voting Member Absent: Chad Edison, CalSTA.

Ad Hoc Non-Voting Member Present: Commissioner Papan.

Commissioner Papan was deputized to act as ex-officio voting member of the Committee in the

absence of a quorum.

2. Regional Network Management Customer Advisory Group Report

24-0460

Report from the Regional Network Management Customer Advisory Group

Information

2a.

Action:

Presenter:

Adina Levin, Chair Regional Network Management Customer Advisory

Group

Attachments:

2a_24-0460_April_2024_Report_from_RNM_Customer_Advisory_Grou

p.pdf

3. Consent Calendar

Upon the motion by Vice Chair Noack and second by Commissioner

Dutra-Vernaci, the Consent Calendar was unanimously approved. The motion

carried by the following vote:

5 -

Aye:

Chair Rabbitt, Vice Chair Noack, Commissioner Ahn, Commissioner Dutra-Vernaci

and Papan

4 -

Absent:

Commissioner Canepa, Commissioner Mahan, Commissioner Moulton-Peters and

Commissioner Spering

24-0461

3a.

3b.

Approval of Regional Network Management Committee Minutes of the

April 12, 2024 Meeting

Action:

Committee Approval

Attachments:

3a_24-0461_April_12_2024_RNM_Committee_Draft_Meeting_Minutes

.pdf

24-0491

Contract - Integrated Bridge Corridor Project: Kimley-Horn and Associates,

Inc. (KHA) ($600,000)

Action:

Committee Approval

Stephen Baker

Presenter:

Attachments:

3b_24-0491_Summary_Sheet_Contract_Intergrated_Bridge_Corridor_

Project.pdf

24-0498

3c.

Contract - Program Planning and Implementation: Traffic Incident

Management Support with Kimley Horn and Associates, Inc. (KHA)

($2,000,000)

Action:

Committee Approval

Katelyn Costa

Presenter:

Attachments:

3c_24-0498_Summary_Sheet_Contract_Plan_Implem_Traffic_Incident

_Mgmt_Support.pdf

24-0509

3d.

Contract Amendment - Clipper® Customer Education Services: Moore

Iacofano Goltsman, Inc. (MIG) ($3,600,000)

Action:

Committee Approval

Lysa Hale

Presenter:

Attachments:

3d_24-0509_Summary_Sheet_Contract_Customer_Education_Service

s.pdf

24-0510

3e.

Clipper® In-Person Customer Service Centers Contract Actions:

i. Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000);

ii. Contract Amendment - Nematode Holdings, LLC (Nematode)

($315,000);

iii. Funding Agreement Amendment - Alameda-Contra Costa Transit

District (AC Transit) ($250,000)

Action:

Committee Approval

Alison Edwards

Presenter:

Attachments:

3e_24-0510_Summary_Sheet_Clipper_In_Person_CSC_Contract_Acti

ons.pdf

24-0511

3f.

Clipper® Technical Consultant Contract Actions:

i. Contract Amendment - ARC Alternatives ($200,000);

ii. Contract Amendment - Arcadis, a California Partnership ($1,200,000)

Action:

Committee Approval

Edward Meng

Presenter:

Attachments:

3f_24-0511_Summary_Sheet_Technical_Consultant_Contract_Actions

.pdf

24-0525

3g.

Fiscal Year (FY) 2023-24 MTC Service Authority for Freeways and

Expressways (SAFE) Statement of Revenues and Expenses for the Period

Ended March 31, 2024 (Unaudited)

Action:

Information

Presenter:

Grace Martinez

Attachments:

3g_24-0525_Summary_Sheet_SAFE_Q3_FY_2024_Revenues_and_E

xpenses.pdf

3g_24-0525_Attachment_A_SAFE_Q3_FY2024_MFR.pdf

4. Approval

24-0496

4a.

511 Traveler Information Program Update and 511 Contract Actions:

i. Contract - 511 SF Bay Interactive Voice Response (IVR) and

Operations Support Services: Iteris, Inc. ($3,750,000);

ii. Contract - Transit Data Manager (TDM) Support Services: Arcadis, a

California Partnership ($300,000);

iii. Contract - 511 Technical Advisory Services: Kimley-Horn and

Associates, Inc ($400,000);

iv. Contract - 511 SF Bay Amazon Web Services (AWS): Amazon Web

Services ($1,350,000)

Update on the Bay Area’s Regional 511 Traveler Information Program

status and request approval for four contract actions.

Action:

Committee Approval

Alysha Nachtigall

Presenter:

Attachments: 4a_24-0496_Summary_Sheet_511_Update_and_Contract_Actions.pdf

4a_24-0496_Attachment_E_PowerPoint_511_Program_Update.pdf

Anne Olivia Eldred spoke on this item.

Upon the motion by Vice Chair Noack and second by Commissioner

Dutra-Vernaci, the 511 Contract Actions: i. Contract - 511 SF Bay Interactive Voice

Response (IVR) and Operations Support Services: Iteris, Inc. ($3,750,000); ii.

Contract - Transit Data Manager (TDM) Support Services: Arcadis, a California

Partnership ($300,000); iii. Contract - 511 Technical Advisory Services:

Kimley-Horn and Associates, Inc ($400,000); and iv. Contract - 511 SF Bay Amazon

Web Services (AWS): Amazon Web Services ($1,350,000) were unanimously was

approved. The motion carried by the following vote:

5 -

Aye:

Chair Rabbitt, Vice Chair Noack, Commissioner Ahn, Commissioner Dutra-Vernaci

and Papan

4 -

Absent:

Commissioner Canepa, Commissioner Mahan, Commissioner Moulton-Peters and

Commissioner Spering

24-0499

4b.

Transit Agency Progress on Transit Priority & MTC Resolution No. 4647:

Bus Accelerated Infrastructure Delivery (BusAID) Program

Update on completed and ongoing transit priority efforts throughout the Bay

Area, and approval of MTC Resolution No. 4647, which approves

approximately $18 million in funding for eight near-term transit priority

projects as part of the Bay Area Transit Transformation Action Plan (TAP)

BusAID program.

Action:

Commission Approval

Presenter:

Britt Tanner, MTC; Michael Rhodes, SFMTA; and Robert del Rosario, AC

Transit

Attachments:

11a_Summary_Sheet_MTC_Reso_4647_BusAID_Funding_Recomme

ndations.pdf

11a_Attachment_A_MTC_Resolution_4647.pdf

11a_Attachment_B_BusAID_Complete_Project_Inventory_v2.pdf

11a_Attachment_C_Presentation_BusAID_Funding_Recommendation

s.pdf

Adina Levin spoke on this item.

Upon the motion by Vice Chair Noack and second by Commissioner

Dutra-Vernaci, MTC Resolution No. 4647: Bus Accelerated Infrastructure Delivery

Program was unanimously approved to be forwarded to the MTC Commission for

approval. The motion carried by the following vote:

5 -

Aye:

Chair Rabbitt, Vice Chair Noack, Commissioner Ahn, Commissioner Dutra-Vernaci

and Papan

4 -

Absent:

Commissioner Canepa, Commissioner Mahan, Commissioner Moulton-Peters and

Commissioner Spering

24-0463

4c.

MTC Resolution No. 4648. Regional Network Management Performance

Measures

Proposed initial Regional Network Management (RNM) performance

measures for action by the RNM Committee.

Action:

Commission Approval

Presenter:

Allison Quach, MTC and Hannah Lindelof, BART

Attachments: 8l_Summary_Sheet_RNM_Performance_Measures_May 2024.pdf

8l_Attachment_A_MTC_Resolution_4648.pdf

8l_Attachment_B_Potential_Future_RNM_Performance Measures.pdf

8l_Attachment_C_PowerPoint_RNM_Performance_Measures.pdf

Upon the motion by Commissioner Dutra-Vernaci and second by Commissioner

Ahn, MTC Resolution No. 4648: Regional Network Management Performance

Measures was unanimously approved to be forwarded to the MTC Commission

for approval. The motion carried by the following vote:

5 -

Aye:

Chair Rabbitt, Vice Chair Noack, Commissioner Ahn, Commissioner Dutra-Vernaci

and Papan

4 -

Absent:

Commissioner Canepa, Commissioner Mahan, Commissioner Moulton-Peters and

Commissioner Spering

5. Public Comment / Other Business

6. Adjournment / Next Meetings

The next meeting of the Regional Network Management Committee will be held on

Friday, June 14, 2024 at noon. at the Bay Area Metro Center, 375 Beale Street, San

Francisco, CA. Any changes to the schedule will be duly noticed to the public.