Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Regional Network Management Customer Advisory Group  
Adina Levin, Chair  
Warren Cushman, Vice Chair  
Monday, October 20, 2025  
10:00 AM  
Yerba Buena Conference Room - 1st Floor  
The RNM Customer Advisory Group is scheduled to meet at 10:00 a.m.  
This meeting shall consist of a simultaneous teleconference call at the following location(s):  
Meeting attendees may opt to attend in person for public comment and observation at 375  
Beale Street, Board Room (1st Floor). In-person attendees must adhere to posted public  
health protocols while in the building. The meeting webcast will be available at  
encouraged to articipate remotely via Zoom at the following link or phone number.  
Members of the public participating by Zoom wishing to speak should use the “raise hand”  
feature or dial *9. When called upon, unmute yourself or dial *6. In order to get the full Zoom  
experience, please make sure your application is up to date.  
iPhone One-Tap: US: [+16699006833,,83797722238# US (San Jose)  
+14086380968,,83797722238# US (San Jose)  
Join by Telephone (for higher quality, dial a number based on your current location) US:  
888 788 0099 (Toll Free) or 877 853 5247 (Toll Free)  
Webinar ID: 837 9772 2238  
Detailed instructions on participating via Zoom are available at:  
https://bayareametro.zoom.us/u/kdR1hznEgA  
Members of the public may participate by phone or Zoom or may submit comments by email at  
info@bayareametro.gov by 5:00 p.m. the day before the scheduled meeting date. Please  
include the committee or board meeting name and agenda item number in the subject line. All  
comments received will be submitted into the record.  
Clerk: Wally Charles  
Roster  
Adina Levin, Chair and Warren Cushman, Vice Chair  
Bob Allen, Hillary Brown, Zack Deutsch Gross, Anne Olivia Eldred, Dylan Fabris, Gerry Glaser,  
Dwayne Hankerson, Wendi Kallins, Charley Lavery, Carina V. Lieu, Emily Loper, Sebastian  
Petty, Phillip Pierce, Abibat Rahman Davies, Terry Scott, and Brian Stanke  
1. Call to Order / Roll Call / Confirm Quorum  
A quorum of the Customer Advisory Group shall be a majority of its voting members (10).  
2. Compensation Announcement (Clerk)  
3. Consent Calendar  
3a.  
Action:  
Minutes of the July 22, 2025 Meeting  
Approval  
Attachments:  
4. Approval / Information  
4a.  
Draft MTC Bay Area Transit Priority Policy for Roadways  
Overview of a proposed regional Transit Priority Policy that is intended to  
support the implementation of transit priority projects in the Bay Area.  
Action:  
Information  
Presenter:  
Joel Shaffer, MTC and Mika Miyasato, AC Transit  
Attachments:  
4b.  
Regional Mapping & Wayfinding - Update  
Informational update on the Regional Mapping & Wayfinding Project  
(RMWP).  
Action:  
Information  
Presenter:  
Attachments:  
Gordon Hansen, MTC and Jumana Nabti, BART  
4c.  
Regional Paratransit Pilot Programs Update  
Informational update on Regional Paratransit pilot programs, including  
Regional Paratransit Trips (One-Seat Rides) and the Regional Paratransit  
Trip Booking pilot project  
Action:  
Information  
Presenter:  
Drennen Shelton, MTC and Nisar Ahmed, MTC  
Attachments:  
5. Public Comment / Other Business  
Members of the public participating by Zoom wishing to speak should use the “raise  
hand” feature or dial *9. When called upon, unmute yourself or dial *6.  
6. Adjournment / Next Meeting  
The next meeting of the Regional Network Management Customer Advisory Group will be  
held at a time and location to be duly noticed.