Metropolitan Transportation  
Commission  
Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Minutes  
Bay Area Toll Authority Oversight Committee  
Federal Glover, Chair Margaret Abe-Koga, Vice Chair  
Wednesday, June 12, 2024  
10:30 AM  
Board Room - 1st Floor  
Roster  
Federal Glover (Chair), Margaret Abe-Koga (Vice Chair),  
Cindy Chavez, Victoria Fleming, Nate Miley, Gina Papan,  
Hillary Ronen, Sheng Thao  
Non-Voting Members: Dina El-Tawansy, Libby Schaaf  
Chair Glover called the meeting to order at 10:43 a.m.  
1. Call to Order / Roll Call / Confirm Quorum  
7 -  
Present:  
Vice Chair Abe-Koga, Commissioner Chavez, Commissioner Fleming, Chair Glover,  
Commissioner Miley, Commissioner Papan, and Commissioner Ronen  
1 - Commissioner Thao  
Absent:  
Non-voting members present: Commissioner El-Tawansy and Commissioner Schaaf  
Ex Officio Voting Members Present: Commission Chair Pedroza, Vice Chair Josefowitz, Commissioner  
Mahan and Commissioner Spering.  
Ad-Hoc Non-voting members present: Commissioner Giacopini  
2. Consent Calendar  
Upon the motion by Commissioner Chavez and seconded by Commissioner  
Papan, the Consent Calendar, with the exception of agenda item 2b, was  
unanimously approved by the following vote:  
7 -  
Aye:  
Vice Chair Abe-Koga, Commissioner Chavez, Commissioner Fleming, Chair Glover,  
Commissioner Miley, Commissioner Papan and Commissioner Ronen  
1 - Commissioner Thao  
Absent:  
24-0643  
Approval of BATA Oversight Committee Minutes of May 8, 2024 Meeting.  
Committee Approval  
2a.  
Action:  
24-0363  
2b.  
Contract Change Order - FasTrak® Regional Customer Service Center,  
Bay Area Payment Plan Operations Extension: Conduent State and Local  
Solutions, Inc. ($250,000).  
Action:  
Committee Approval  
Eric Davis  
Presenter:  
Upon the motion by Commissioner Chavez and seconded by Commissioner  
Papan, agenda item 2b, the Committee unanimously approved Contract Change  
Order - FasTrak® Regional Customer Service Center, Bay Area Payment Plan  
Operations Extension: Conduent State and Local Solutions, Inc. ($250,000) with  
the following conditions to provide an update to the Committee on best practices  
surrounding fare collections, focusing on low-income communities, including  
work performed to date, an analysis of future next steps in addition to an  
off-the-agenda report. The motion carried the following vote:  
7 -  
Aye:  
Vice Chair Abe-Koga, Commissioner Chavez, Commissioner Fleming, Chair Glover,  
Commissioner Miley, Commissioner Papan and Commissioner Ronen  
1 - Commissioner Thao  
Absent:  
24-0364  
2c.  
2d.  
2e.  
Contract Change Order- FasTrak® Regional Customer Service Center  
Support of the FasTrak® Title 21 to 6c Transponder Swap: Conduent State  
and Local Solutions, Inc. ($3,000,000).  
Action:  
Committee Approval  
Monica Serrano  
Presenter:  
24-0621  
Contract: American Express Credit Card Processing for the FasTrak®  
Electronic Toll Collection Program: American Express Travel Related  
Services Company, Inc. (not to exceed $2,600,000 annually).  
Action:  
Committee Approval  
Victor Wong  
Presenter:  
24-0659  
Purchase Orders - Advanced Toll Collection and Accounting System  
Hardware Maintenance, Telecommunication Services, Cloud Services,  
and Network Maintenance: Hewlett Packard Enterprise Company, AT&T,  
GovConnection, and SSP Data ($1,600,000 combined).  
Action:  
Committee Approval  
Mark Dinh  
Presenter:  
24-0663  
2f.  
FasTrak® Customer Education and Outreach Contract Actions:  
i. Contract Amendment - Polytechnic Marketing LLC (Polytechnic)  
($2,600,000);  
ii. Contract Amendment - Kalamuna Inc. (Kalamuna) ($250,000); and  
iii. Contract Amendment - Caribou Public Relations, Inc. (Caribou)  
($350,000)  
Action:  
Committee Approval  
Lysa Hale  
Presenter:  
24-0705  
2g.  
2h.  
Contract Amendment - On-Call Asset Management Services: On-Call  
Asset Management Production Support Services: HNTB Corporation  
($300,000).  
Action:  
Committee Approval  
Ray Woo  
Presenter:  
24-0754  
Fiscal Year (FY) 2023-24 Bay Area Toll Authority (BATA) Statement of  
Revenues and Expenses for the Period Ended April 30, 2024 (Unaudited).  
Action:  
Information  
Presenter:  
Derek Hansel  
3. Authority Approval  
23-1274  
3a.  
BATA Resolution No. 172 - Program of Project for BATA’s Formula Share  
of the Local Partnership Program - Cycle 4.  
A request that the Authority approve BATA Resolution No. 172, the  
program of projects for BATA’s formula share of the Senate Bill 1 Local  
Partnership Program (LPP) Cycle 4.  
Action:  
Authority Approval  
Presenter:  
Rosalynn Chongchaikit  
Upon the motion by Commissioner Chavez and seconded by Commissioner  
Papan, the Committee unanimously approved referral to seek Authority Approval  
of BATA Resolution No. 172, program of projects for BATA's formula share of the  
Senate Bill 1 Local Partnership Program Cycle 4. The motion carried by the  
following vote:  
7 -  
Aye:  
Vice Chair Abe-Koga, Commissioner Chavez, Commissioner Fleming, Chair Glover,  
Commissioner Miley, Commissioner Papan and Commissioner Ronen  
1 - Commissioner Thao  
Absent:  
4. Public Comment / Other Business  
Aletta Dupree, Team Folds, was called to speak.  
5. Adjournment / Next Meeting  
The next meeting of the BATA Oversight Committee will be held on July 10, 2024, at  
9:35 a.m. at the Bay Area Metro Center, 375 Beale Street, San Francisco, CA.  
Chair Glover adjourned the meeting at 10:53 a.m.