Bay Area Metro Center

375 Beale Street

San Francisco, CA 94105

Meeting Minutes - Final

Clipper Executive Board

Robert Powers, Chair

April Chan, Vice Chair

Monday, May 20, 2024

1:00 PM

Board Room - 1st Floor

The Clipper Executive Board is scheduled to meet at 1:00 p.m.

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Clerk: Wally Charles

Roster

Robert Powers, Chair; April Chan, Vice Chair

Members: Eddy Cumins, Andrew B. Fremier, Carolyn M. Gonot, Michael Hursh, Denis Mulligan,

Jeffrey Tumlin, and Christy Wegener.

1. Call to Order / Roll Call / Confirm Quorum

Millie Tolleson acted as a delegate and voting member of the Clipper

Executive Board in place of Member April Chan. Attendance and Actions

noted below as “Chan” were taken by Tolleson.

Heather McKillop acted as a delegate and voting member of the Clipper

Executive Board in place of Member Eddy Cumins. Attendance and

actions noted below as “Cumins” were taken by McKillop.

Greg Richardson acted as a delegate and voting Member of the Clipper

Executive Board in place of Member Carolyn Gonot. Attendance and

Actions noted below as “Gonot” were taken by Richardson.

Joe Wire acted as a delegate and voting member of the Clipper Executive

Board in place of Member Denis Mulligan. Attendance and Actions noted

below as “Mulligan” were taken by Wire.

9 -

Present:

Board Member Mulligan, Board Member Hursh, Chair Powers, Board Member

Tumlin, Board Member Gonot, Vice Chair Chan, Board Member Fremier, Board

Member Cumins, and Board Member Wegener

2. Consent Calendar

Upon the motion by Board Member Tumlin and seconded by Board Member

Hursh, the Consent Calendar was unanimously approved. The motion carried by

the following vote:

9 -

Aye:

Board Member Mulligan, Board Member Hursh, Chair Powers, Board Member

Tumlin, Board Member Gonot, Vice Chair Chan, Board Member Fremier, Board

Member Cumins and Board Member Wegener

24-0400

Minutes of the March 25, 2024 Meeting

Approval

2a.

Action:

Attachments: 2a_24-0400_Minutes of the March 25, 2024 Meeting

24-0631

2b.

Clipper® Purchase Order - Network Services: AT&T ($300,000)

Request for approval of a Purchase Order for Clipper Network Services for

Fiscal Year 2024-2025: AT&T ($300,000)

Action:

Approval

Presenter:

Sarah Doggett, MTC

Attachments: 2b_24-0631_CEB Memo for Purchase Order AT&T Network

3. Approval

24-0530

3a.

Clipper® Unregistered Inactive Funds Disbursement ($2,700,000)

Request for the Board to give its approval of a disbursement of money,

representing balances on unregistered inactive Clipper cards, from the

Clipper Float Account toward application of Clipper program operating

expenses -- in this specific instance, $2,700,000 for inclusion in the FY

24/25 Clipper Operating Budget.

Action:

Approval

Presenter:

David Weir, MTC

Attachments: 3a_24-0530_Clipper® Unregistered Inactive Funds Disbursement

The following individuals spoke on this Item:

Aleta Dupree, Team Folds.

Upon the motion by Board Member Fremier and seconded by Board Member

Hursh, this Action Item was approved. The motion carried by the following vote:

9 -

Aye:

Board Member Mulligan, Board Member Hursh, Chair Powers, Board Member

Tumlin, Board Member Gonot, Vice Chair Chan, Board Member Fremier, Board

Member Cumins and Board Member Wegener

24-0529

3b.

Clipper® Two Year Budget and Work Plan

The Clipper budget and work plan for Fiscal Years (FYs) 2024-25 and

2025-26 for the Executive Board’s review and Approval

Action:

Approval

Presenter:

Edward Meng, MTC

Attachments: 3b_24-0529_Clipper Two Year Budget

3bi_24-0529_ Operating Revenue and Budget

3bii_24-0529_Capital Revenue and Budget

The following individuals spoke on this Item:

Aleta Dupree, Team Folds.

Upon the motion by Board Member Fremier and seconded by Board Member

Gonot, this Action Item was approved. The motion carried by the following vote:

9 -

Aye:

Board Member Mulligan, Board Member Hursh, Chair Powers, Board Member

Tumlin, Board Member Gonot, Vice Chair Chan, Board Member Fremier, Board

Member Cumins and Board Member Wegener

24-0528

3c.

Clipper® Customer Education and Outreach Contract Actions: i. Contract

Amendment - Moore Iacofano Goltsman, Inc. (MIG) ($3,600,000); ii.

Contract Amendment - Caribou Public Relations, Inc. (Caribou) ($400,000)

Request for approval of the listed consultant contract actions to add

$3,600,000 to the MIG contract to provide customer education support to

the Next-Generation Clipper program and advertising for the Clipper

START program; and $400,000 to the Caribou contract to provide Clipper

START outreach assistance.

Action:

Approval

Presenter:

Lysa Hale, MTC

Attachments: 3c_24-0528_Contract Amendment for MIG and Caribou PR

The following individuals spoke on this Item:

Aleta Dupree, Team Folds.

Upon the motion by Board Member Cumins and seconded by Board Member

Mulligan, this Action Item was approved. The motion carried by the following

vote:

9 -

Aye:

Board Member Mulligan, Board Member Hursh, Chair Powers, Board Member

Tumlin, Board Member Gonot, Vice Chair Chan, Board Member Fremier, Board

Member Cumins and Board Member Wegener

24-0531

3d.

Clipper® Technical Consultant Contract Actions: i. Contract Amendment -

Arcadis, a California partnership (Arcadis) ($1,200,000); ii. Contract

Amendment - Invoke Technologies, Inc. (Invoke) ($250,000); iii. Contract

Amendment - ARC Alternatives ($200,000)

Request for approval of the listed technical consultant contract actions to

add $1,200,000 to the Arcadis contract to provide technical advice to MTC

and the transit operators during the design, testing, installation, and

implementation of the Next Generation Clipper (C2) System; $250,000 to

the Invoke contract for program management support services; and

$200,000 to the ARC Alternatives contract for budgetary and

administrative assistance.

Action:

Approval

Presenter:

Edward Meng, MTC

Attachments: 3d_24-0531_Technical Consultant Contract Actions

Upon the motion by Board Member Hursh and seconded by Board Member

Wegener, this Action Item was approved. The motion carried by the following

vote:

9 -

Aye:

Board Member Mulligan, Board Member Hursh, Chair Powers, Board Member

Tumlin, Board Member Gonot, Vice Chair Chan, Board Member Fremier, Board

Member Cumins and Board Member Wegener

24-0532

3e.

Clipper® In-Person Customer Service Centers Contract Actions: i.

Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000); ii.

Contract Amendment - Nematode Holdings, LLC (Nematode) ($315,000);

iii. Funding Agreement Amendment - Alameda-Contra Costa Transit

District (AC Transit) ($250,000)

Request for approval of the listed In-Person Customer Service Center

contract actions:

i. Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000)

ii. Contract Amendment - Nematode Holdings, LLC (Nematode)

($315,000)

iii. Funding Agreement Amendment - Alameda-Contra Costa Transit

District (AC Transit) ($250,000)

Action:

Approval

Presenter:

Alison Edwards, MTC

Attachments:

3e_24-0532_Clipper In-Person Customer Service Centers Contract

Actions

The following individuals spoke on this Item:

Aleta Dupree, Team Folds.

Upon the motion by Board Member Mulligan and seconded by Board Member

Fremier, this Action Item was approved. The motion carried by the following

vote:

9 -

Aye:

Board Member Mulligan, Board Member Hursh, Chair Powers, Board Member

Tumlin, Board Member Gonot, Vice Chair Chan, Board Member Fremier, Board

Member Cumins and Board Member Wegener

4. Information

24-0402

4a.

Clipper® Schedule, Implementation, and Deployment Update

Update on key developments related to the implementation of the current

and Next Generation Clipper System (C2).

Action:

Information

Presenter:

Jason Weinstein, MTC

Attachments: 4a_24-0402_Clipper Schedule and Implementation Update

4ai_24-0402_CEB Status Report 2024-05-20

4aii_24-0402_Clipper Next Generation Equipment Pilot Installation

Pictures

The following individuals spoke on this Item:

Aleta Dupree, Team Folds; and Adina Levin, Seamless Bay Area.

24-0403

4b.

Current Clipper® Operations and Performance Update

Update on current Clipper system operations and performance

Action:

Information

Presenter:

Edward Meng, MTC

Attachments: 4b_24-0403_Current Clipper Operations and Performance Update

5. Acting Executive Director's Report- Weinstein

6. Public Comment / Other Business

The following individuals spoke on this Item:

Aleta Dupree, Team Folds.

7. Adjournment / Next Meeting

The next meeting of the Clipper® Executive Board will be held on Monday, June 24,

2024, 1:30 p.m.at BART Board Room, 2150 Webster Street, 1st Floor, Oakland, CA

94612, any changes to the schedule will be duly noticed to the public.