Details Meeting Name: Clipper Executive Board Agenda status: Final Meeting date/time: 4/15/2019 1:30 PM Minutes status: Final   Meeting location: San Francisco Bay Area Rapid Transit District 344 20th Street, 3rd Floor Oakland, CA 94612 BART Board Room Published agenda: Agenda Published minutes: Minutes Meeting Extra2: Not available   Meeting video: Media   Attachments: April 15, 2019 - Clipper Executive Board Packet Meeting Items (3) 3 records Group Clear sorting Clear grouping Group by Type Group by Result Export Export to Excel Export to PDF Export to Word Show: Legislation only Legislation only All agenda items File # Ver. Agenda # Name Type Title Action Result Action Details Audio/Video 19-0300 1 2a.   Minutes Minutes of the March 18, 2019 Meeting     Action details Not available 19-0302 1 3a.   Contract Contract Actions - In-person Clipper® Customer Service Center (IPCSC) Amendments i. Contract Amendment - Clipper Customer Service Center Operations at Embarcadero San Francisco Bay Area Rapid Transit (BART) Station: Faneuil, Inc. ($415,000) ii. Contract Amendment - Clipper Customer Service Center Operations at the San Francisco Ferry Building: Nematode Holdings, LLC ($300,000) iii. Funding Agreement Amendment - Clipper Customer Service Center Operations at Alameda-Contra Costa Transit District (AC Transit) Headquarters: AC Transit ($250,000) Contract Actions for IPCSCs at Embarcadero Station, Ferry Building, and AC Transit. approved Pass Action details Media 19-0303 1 3b.   Contract Contract Actions - Customer Research, Education and Outreach for the Clipper® Program i. Contract Amendment - Customer Information Services: MIG, Inc. ($770,000) ii. Contract Amendment - Electronic Payments Consultant Assistance Services: Resource Development Associates, Inc. ($270,000) Contract Actions for Customer Research, Education, Outreach, and Operational Monitoring for the Clipper® Program. approved Pass Action details Media