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File #: 22-0949    Version: 1 Name:
Type: Report Status: Committee Approval
File created: 5/9/2022 In control: Bay Area Toll Authority Oversight Committee
On agenda: 6/8/2022 Final action:
Title: Equity Action Plan Recommendations: Resume Escalation of Unpaid Violations to DMV for Registration Hold and to Collections; Means-based Payment Plan Pilot Program; Contract Change Order - FasTrak(r) Regional Customer Service Center Resume Escalations of Unpaid Violations and Develop Means-Based Payment Program: Conduent State and Local Solutions, Inc. ($1,000,000); and Expenditures for Complementary MTC Contract Actions A request to approve Equity Action Plan recommendations to (1) resume escalation of unpaid violations to the Department of Motor Vehicles (DMV) for registration hold and to collections; (2) approve a means-based payment plan pilot program; (3) approve a contract change order with Conduent State and Local Solutions, Inc. (Conduent) to implement a process for resuming escalations to DMV and collections and develop and operate a means-based payment plan pilot and pre-qualification program; and (4) approve expenditures in the amounts of $800,000 and $1,000,000 respective...
Attachments: 1. 5a - 22-0949 - Equity Action Plan Update.pdf, 2. 5a - 22-0949 - Payment Plan Presentation.pdf

Subject:

Title

Equity Action Plan Recommendations:

Resume Escalation of Unpaid Violations to DMV for Registration Hold and to Collections; Means-based Payment Plan Pilot Program; Contract Change Order - FasTrak® Regional Customer Service Center Resume Escalations of Unpaid Violations and Develop Means-Based Payment Program: Conduent State and Local Solutions, Inc. ($1,000,000); and Expenditures for Complementary MTC Contract Actions

 

A request  to approve Equity Action Plan recommendations to (1) resume escalation of unpaid violations to the Department of Motor Vehicles (DMV) for registration hold and to collections; (2) approve a means-based payment plan pilot program; (3) approve a contract change order with Conduent State and Local Solutions, Inc. (Conduent) to implement a process for resuming escalations to DMV and collections and develop and operate a means-based payment plan pilot and pre-qualification program; and (4) approve expenditures in the amounts of $800,000 and $1,000,000 respectively for the Clipper START eligibility verifier contract and a Salesforce integrator contract, to support developing the means-based payment plan, subject to the approval of the FY 2022-23 BATA budget.

Body

 

Presenter:

Presenter

Lysa Hale

 

Body

Recommended Action:

Action

Committee Approval