File #: 26-0098    Version: 1 Name:
Type: Contract Status: Passed
File created: 12/19/2025 In control: Bay Area Toll Authority Oversight Committee
On agenda: 2/11/2026 Final action: 2/11/2026
Title: Update on FasTrak(r) Regional Customer Service Center and Contract Amendment - Technical Assistance for FasTrak Customer Service Center: HNTB Corporation ($13,200,000). An update on the FasTrak(r) Regional Customer Service Center (CSC) and request to authorize the Executive Director or designee to negotiate and enter into a contract amendment with HNTB Corporation (HNTB) through December 31, 2027 to provide technical assistance to support (1) replacement of the CSC at the end of the contract term and (2) oversight of current operations, and increase the current total maximum contract compensation of $8,070,000 by $13,200,000, to a new total maximum contract compensation of $21,270,000, subject to the approval of future BATA budgets.
Attachments: 1. 6a_26-0098_1_Summary_Sheet_FasTrak_Update.pdf, 2. 6a_26-0098_2_Presentation_FasTrak_Update_Regional_Customer_Service_.pdf

Subject:

Title

Update on FasTrak® Regional Customer Service Center and Contract Amendment - Technical Assistance for FasTrak Customer Service Center: HNTB Corporation ($13,200,000).

 

An update on the FasTrak® Regional Customer Service Center (CSC) and request to authorize the Executive Director or designee to negotiate and enter into a contract amendment with HNTB Corporation (HNTB) through December 31, 2027 to provide technical assistance to support (1) replacement of the CSC at the end of the contract term and (2) oversight of current operations, and increase the current total maximum contract compensation of $8,070,000 by $13,200,000, to a new total maximum contract compensation of $21,270,000, subject to the approval of future BATA budgets.

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Presenter:

Presenter

Lynn Valdivia

 

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Recommended Action:

Action

Committee Approval

 

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Attachments:                      List any attachments.